Auskick – NSW/ACT Refund Policy

NAB AFL AUSKICK REFUND POLICY

If a participant wishes to cancel their NAB AFL Auskick registration they must contact NAB AFL Auskick via email (aflauskick@afl.com.au). Please note refunds will not be given if the participant has attended more than 50% of scheduled Auskick sessions or they have utilised a ‘special offer’ such as a Half Time Match Experience during the Toyota Premiership Season or NAB AFL Auskicker of the Year weekly winner.

Where no club subsidies have been made, a $60 fee will be deducted from all refunds for processing, handling, and supply of the participants pack. Please note once a refund has been provided, the participant is no longer able to attend the NAB AFL Auskick program.

When submitting their refund request to aflauskick@afl.com.au participants must provide the following information:
– Participant Name
– Participant Date of Birth
– Centre/Club the participant is registered in

Upon receipt of this information AFL Auskick will provide the participant with a refund form for return via email. Where funds are received in full by Club Auskick centres refunds are to be arranged by the club. In the case that AFL NSW/ACT receives the registration funds, AFL NSW/ACT will be responsible for arranging the refund.

All refunds must be made via EFT within 7 – 10 business days provided that all of the necessary information for processing was provided.

Related Topics: