If you're having problems with the AFL J-Squad web site or AFL Auskick 2005 CDROM or would like to know more information about either, please read through the following frequently asked questions and answers before contacting us with your query. If you're still stumped after reading these FAQs, contact us.

Frequently asked questions:

1. What web browsers is AFL J-Squad compatible with?
Compatible Browsers
The AFL J-Squad website has been designed to work in most modern browsers. We know it works in the browsers below:

Windows

Macintosh

If you don't see your browser in the list above you can download one of the above from the world wide web. Alternatively, you can give your current browser a go, but your mileage may vary.

2. Why do I need the Flash 7 Player browser plugin?
Playing the games in the Games and Downloads section requires that you have Macromedia Flash 7 Player installed with your browser.

You can check to see what version of Flash you have installed by clicking here, and you can always download the latest version of Macromedia Flash here.

3. How do I register for AFL Auskick?
To join AFL Auskick to play football, you’ve got to find your nearest AFL Auskick center. You can do that here. Once you’ve done that, all you have to do is give us your most current, up-to-date, complete and accurate information we ask for so that you can have exclusive access. This stuff is known as your 'registration data'.

4. How do I register for the AFL J-Squad Competition club?
To become an AFL J-Squad Competition Club member you sign up by giving us your most current, up-to-date, complete and accurate information we ask for and you have to choose a password so that you can have exclusive access. This stuff is known as your 'registration data'. Once you become an AFL J-Squad Competition Club member (that means you have registered), we'll send you a confirmation email.

5. How do I sign up for the AFL J-Squad enewsletter?
If you want to keep up with what’s happening on AFL J-Squad through your email, then there’s a newsletter for you. All you need to do to receive enewsletters to your email address is sign up with your name, email address, and what AFL team you support. You can sign up to receive the enewsletter either through the AFL J-Squad Competition Club portion of the Site, or through the News section.

6. I’m getting an error box saying that I am blocking pop-ups. What's happening?
Pop-up ads are annoying aren't they? Many people install software like the Google™ Toolbar or Pop-up Stopper that stops these ads from appearing. Some browsers like Netscape, Mozilla and Firefox have settings that will allow you to block pop-ups without having to download extra software.

Unfortunately, this software also stops the games from appearing as they lauch in a pop-up window.
You can get around this by doing one of the following:

Google Toolbar or Popup Stopper: Simply hold down the CTRL key while you click on the "Login" button and wait for the pop-up window to load.

Built in pop-up blocking (Netscape, Mozilla etc): Simply unblock the AFL J-Squad site in your browser preferences or disable pop-up blocking.

7. I would like to change my registration information for the AFL Auskick program. How do I do that?
It's easy. To change your AFL Auskick Program registration details click here, enter your existing AFL Auskick Program registration security details and click "continue". Edit your registration details and click "submit". Note that it will be 24 hours before your centre coordinator will receive your updated details.

8. I would like to combine my registration information for the AFL Auskick and the Competition Club. Can I do that?
If you sign up for the AFL J-Squad Competition Club or to receive the AFL J-Squad enewsletter, you cannot combine those with your AFL Auskick registration.

9. I would like to delete my registration information for the AFL Auskick program. How do I do that?
Please click on the "Contact Us" link in the menu to send your email address, and your AFL Auskick registration number. You can alternatively contact your AFL Auskick Centre Coordinator.

10. The centre locator is telling me my postcode is not valid. What's up with that?
Some newer Australian postcodes are not in our database. Please try again with a different postcode near your location.

11. I am a parent. Where can I find out more information about AFL Auskick and AFL J-Squad?
Click on the "About AFL Auskick", "Parents Info", "Terms of Use" and "Privacy Policy" links on any page. If none of these pages answer your questions, you can email us by clicking on the "Contact Us" link on any page.